Terms & Conditions for Brideluxe

​​Acceptance of Terms

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Welcome to BRIDELUXE! We are a wedding platform that connects users with various wedding vendors, including photographers, videographers, planners, bridal salons, and more. Before using our services, please read the following terms and conditions carefully. By accessing or using the Services provided by BRIDELUXE, you indicate your acceptance of these Terms and our Privacy Policy.

If you do not agree with these Terms or the Privacy Policy, please refrain from using the Services. These Terms supersede any previous agreements between you and BRIDELUXE or any affiliates. Some specific features or products within the Services may have additional terms and conditions that apply. If you participate in any Promotions or use third-party hosted areas, please review the respective rules and terms provided.

Please carefully review Section 22, "Mandatory Arbitration and Class Action Waiver," as it outlines the dispute resolution process. By accepting these Terms, you acknowledge that you have read and understood all the terms and have considered the consequences of this decision.

We reserve the right to modify, add, or remove portions of these Terms at any time, and such changes will be binding upon you. It is your responsibility to review the Terms periodically, as your continued use of the Services signifies your agreement with the revised Terms.

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The Services and Users​

BRIDELUXE Services are available to individuals and business entities that are at least 18 years old and capable of entering into legally binding contracts.

Users of the Services include Members, who can be prospective brides, grooms, newlyweds, wedding guests, event hosts, residents of a shared space, expectant parents, and Vendors offering products and services related to weddings or life events. Some areas of the Services allow Members to interact with Vendors and book their services.

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a. Members

As a Member, you acknowledge that while BRIDELUXE employs techniques to verify the identity of Vendors, we cannot guarantee their identity, capabilities, compliance with permits and licenses, or adherence to laws. We do not endorse specific Vendors or guarantee the quality of their goods and services. We provide the Services as a starting point for identifying organizations that meet your needs, but it is your responsibility to conduct your own research and ensure the suitability of service providers.

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b. Vendors

If you agree to these Terms on behalf of a company or legal entity, you represent and warrant that you have the authority to bind that entity. As a Vendor, you acknowledge that BRIDELUXE does not endorse you, your products, or your services. We are not responsible for facilitating agreements between Vendors and Members or for assisting in the provision of goods and services. Your membership or subscription to our Services is non-transferable and cannot be sold to another party.

As a Vendor, you must accurately list your business name on the Services, promptly update it if there are changes, and provide documentation if necessary. Vendors engaged in selling goods and services must possess valid business operations licenses as required. If your company undergoes dissolution, merger, or significant personnel changes, we may decide, at our sole discretion, whether to keep, transfer, or terminate your account and associated content.​

 

Neutral Side​

As a User, you understand that BRIDELUXE does not provide products, services, or act as an agent for any Vendor. We and the Services operate as a neutral side and digital platform where Users can connect for specific services or products. We are not involved in the actual transactions between Users and have no control over the accuracy, quality, legality, or safety of such transactions. We do not guarantee the ability of Vendors to deliver services or Members to make payments. We do not endorse or warrant the actions or inactions of our Users.

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Nondiscrimination Policy​

BRIDELUXE is committed to creating an inclusive environment for all Users, guests, and Our Representatives. Discrimination based on race, color, religion, sex, national origin, ancestry, ethnicity, immigration status, disability, marital status, pregnancy status, sexual orientation, gender identity, gender expression, veteran status, citizenship status, age, or any other protected characteristic is strictly prohibited. This includes refusing services or engaging in discriminatory conduct. Posting discriminatory content, such as reviews or forum posts, on the Services is also prohibited. We reserve the right to enforce this policy, including suspending Users who violate it. If you experience discrimination, please contact our support team at hello@brideluxeweddings.com, using the subject "Nondiscrimination Policy."

We reserve the right to suspend access to the Services and terminate contracts with Vendors who violate these rules or engage in offensive and detrimental behavior, including racist, discriminatory, or offensive comments that reflect poorly on us.

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Jurisdictional Issues

The Services are controlled and operated from the United States of America. Unless specified otherwise, the materials displayed on the Services are intended for promoting products and services available in the United States and its territories. We do not claim that the materials are appropriate or accessible in other locations. If you choose to access the Services from other regions, you are responsible for compliance with local laws.

 

Accounts, Passwords, and Security

Certain features or areas of the Services may require registration and account creation. You agree to provide accurate and up-to-date information during the registration process and to keep it current. Registered Users may access specific areas of the Services using their username and password. You are responsible for all activities conducted under your account, whether authorized by you or not. Safeguard the confidentiality of your account password, as we are not liable for any loss or damage resulting from unauthorized access.

 

Privacy

Our Privacy Policy governs the collection and use of information you provide while using our Services. By using the Services, you consent to the collection, processing, and use of your information as outlined in the Privacy Policy. When interacting with Vendors, you are subject to their respective Privacy Policies.

 

Rules for Using the Services

When using the Services, you must comply with applicable laws and contractual obligations. Additionally, you agree to abide by the following rules:

• Do not engage in any unlawful or prohibited activities.

• Do not impersonate others or provide false information.

• Do not interfere with the functioning of the Services or attempt unauthorized access.

• Do not post, transmit, or distribute any harmful, offensive, or infringing content.

• Do not use the Services to conduct any commercial activities without proper authorization.

Violation of these rules may result in suspension of access or termination of your account.

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Users of the Services

As a User of the Services, you are explicitly prohibited from:

• Creating an account in someone else's name or entity, having multiple accounts, using another person's account, or impersonating others.

• Using the Services for illegal purposes or to solicit or engage in any activities that infringe upon our rights or the rights of others.

• Restricting or inhibiting other Users from accessing and enjoying the Services.

• Collecting information from the Services through automated software tools or manual mass collection, unless explicitly permitted by us.

• Circumventing or reverse engineering the Services or gaining unauthorized access to areas, systems, or networks not intended for you.

• Taking actions that unreasonably burden the Services' infrastructure or flood the Services with excessive requests.

• Using the Services to gain competitive intelligence, create similar products, or engage in activities that compete with us or our affiliates.

• Manipulating or forging identifiers to conceal the origin of information provided to us or posted on the Services.

• Engaging in spamming, chain letters, or other unsolicited communications.

• Encouraging or attempting to bypass the Services or our systems to avoid complying with applicable policies, fees, or contractual obligations.

 

Vendors

If you are a Vendor, you are further prohibited from:

• Violating any domestic or international laws, regulations, or ordinances related to your use of the Services, including listing, shipping, transportation, and solicitation activities.

• Including promotional text or endorsements in your storefront name or pictures.

• Discouraging Members from hiring other Vendors on the Services.

• Transferring Member leads to non-Vendors of the Services.

We reserve the right to suspend access to the Services and terminate the contracts of Users who violate these rules.

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Protection of Intellectual Property Content

The Services contain Intellectual Property Content, including copyrighted material, inventions, know-how, design logos, phrases, names, and computer code. Unless otherwise specified or provided under a third-party license, this Intellectual Property Content belongs solely to us, and we retain all rights, interests, and ownership. We also assert ownership rights under copyright and trademark laws regarding the Services' "look," "feel," "appearance," and "graphic function," including color combinations, sounds, layouts, and designs.

While you may use the Services and its content for personal, non-commercial purposes, you are prohibited from using them for commercial use. Modification, copying, reproduction, distribution, selling, creation of derivative works, exploitation, or unauthorized distribution of material from the Services is not permitted unless explicitly authorized in these Terms. Framing or linking to the Services requires our prior written permission.

The Services may feature trademarks, trade names, service marks, domain names, or other ownership indicators (collectively, the "Marks") owned or licensed by us. Unless otherwise agreed upon in writing, no right, property, license, permission, or interest in or to the Marks is transferred to you through the Terms. You must not contest or deny the validity of our rights to the Marks or encourage others to do so. Furthermore, you shall not use similar marks that would diminish their value or reputation.

You are not allowed to use or register any domain name, trademark, or service mark that is identical or similar to any of the Marks.

 

Content Submitted by Users

The Services may provide Users with the opportunity to submit or post information, share content through message boards, Vendor advertisements, and other means. It is essential to exercise common sense and good judgment when engaging in online communication or distributing information.

Any information submitted to the Services through any means is considered "Submitted Content."

By posting Submitted Content, you represent and warrant that: (i) you own all rights to the Submitted Content or (ii) you have the necessary licenses and permissions to grant us a worldwide, perpetual, irrevocable, sublicensable, non-exclusive license to use, distribute, reproduce, and display the Submitted Content. You further represent that any individuals or entities associated with the Submitted Content have authorized its use, including names, voices, photographs, likenesses, performances, and biographical data.

Users are solely responsible for their Submitted Content. We do not control or endorse User-submitted content and cannot guarantee its accuracy or legality. You assume all legal responsibility for your Submitted Content and agree to indemnify us for any liabilities, losses, or damages incurred as a result of your Submitted Content.

 

Our License to Submitted Content

By posting Submitted Content on the Services, you grant us an irrevocable, perpetual, non-exclusive, transferable, fully-paid-up, royalty-free, worldwide license (with sublicense rights) to use, copy, publicly perform, display, reformat, translate, excerpt, and distribute the Submitted Content for any purpose within the Services, our business, or promotional activities. This includes the creation of derivative works and sublicensing. You also authorize us to use names, voices, photographs, likenesses, performances, and biographical data associated with the Submitted Content for advertising, promotion, and other related purposes. We may retain archived copies of your Submitted Content and continue to use it in connection with materials created before its removal, as permitted by the license described above.

We welcome feedback from Users and appreciate any comments about the Services. However, any ideas, suggestions, comments, or proposals you submit to us (collectively, "Submissions") are voluntary, and we are free to use them without obligation or compensation to you.

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Rules Regarding Submitting Content

When using our Services, you must refrain from posting any Submitted Content that you know to be inaccurate or outdated.

Additionally, you are prohibited from posting Submitted Content or engaging in any action that:

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• Poses a risk of harm, injury, distress, or illness to yourself, others, or animals.

• Is fraudulent, vulgar, obscene, unlawful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of privacy or publicity rights, sexually harassing or menacing, involving high-pressure sales tactics, humiliating to others, threatening, coercive, profane, or otherwise harmful to Users or in violation of the Nondiscrimination Policy.

• Creates liability for us in any manner.

• Violates or encourages the violation of any applicable laws or regulations.

• Scans, tests, or interferes with the vulnerability or security of our Services or systems, or involves the upload or insertion of programming language or code.

• Contains personal information that you wish to remain private or violates another person's privacy.

• Contains information that you do not have the right to make available due to contracts, fiduciary duty, or operation of law.

• Advertises third-party products or services or includes links to external websites, or solicits business for products or services not offered on the Services.

• Contains computer hardware or software that interferes with the operation of our Services or imposes a burden on our systems.

• Infringes any third party's intellectual property rights, including copyright, patent, or trademark rights.

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We reserve the right to monitor, remove, or restrict any Submitted Content that violates these Terms or is deemed inappropriate, at our sole discretion.

You acknowledge that any actions or inactions by us or our Representatives to regulate Submitted Content or enforce these Terms are done voluntarily and in good faith. While our Representatives may moderate Submitted Content and enforce compliance with these Terms, they do not have the authority to make binding commitments or representations on our behalf.

You expressly agree that our Representatives and anyone acting on our behalf shall not be held liable for any representation regarding the restriction or redress of Submitted Content or potential violations of the Terms.

 

Tools & Changes to Services

The Services offer various User Tools, some of which are provided by third parties. We do not guarantee the availability, suitability, or effectiveness of these User Tools, whether provided by us or third parties.

To optimize the operation of the Services, we continuously test and evolve the Services and their offered services. We reserve the right to modify or discontinue any User Tools, services, or features provided on the Services without prior notice. Such changes may be reversed or modified at any time, without notice.

We are not responsible for any data loss resulting from malfunctions of User Tools, the Services, or any other reasons. It is recommended to keep backup copies of all information on your computer and in hard copy.

 

Fees & Payments

There is no minimum fee required for Users to join our Services. While optional fee-based services are available, participation in these services is not mandatory.

 

Members

The majority of our Services currently do not involve fees. However, we may offer optional fee-based services, which might include services provided by third parties. Your use of such services will be subject to additional terms and conditions, including those of the third parties. Your credit card will not be charged unless you agree to use the fee-based service. The fees and payment details for these services will be described separately.

 

Vendors

Vendors with valid accounts may opt into additional paid services ("Premium Services"), subject to additional terms.

We may introduce new services for additional fees or modify existing fees and charges at our sole discretion. We constantly test and evolve our Services, including the way advertisements appear, service delivery methods, and customer billing. We may implement, remove, or modify features on the Services without notice.

 

Payments for Fee-based Programs

By participating in a fee-based program, you authorize us to debit or credit funds from your identified account. You are responsible for maintaining a valid, non-expired credit card on file during fee-based activities. Failure to maintain a valid card may result in interest, penalties, suspension, or termination of access.

We reserve the right to withhold, debit, or credit funds from any identified account to address chargebacks, fees, costs, deductions, or other amounts owed to us. We may waive or reduce Unpaid Fees, penalties, or interest at our discretion. Failure to pay Unpaid Fees may result in legal action, reporting to credit agencies, and cooperation with relevant authorities.

We agree not to charge late fees or interest to a User's credit card.

 

Correcting Mistakes in Payments

We retain the right to rectify any processing errors we identify. Corrections may involve debiting or crediting the payment method used for the erroneous refund or reimbursement. Users should resolve payment errors directly with other Users, and we disclaim liability for such errors.

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Coupons & Discounts

At times, we may offer promotional coupons ("Coupons") or other discounts ("Discounts") that can be used to purchase goods and services from us or our partners ("Coupon Vendors"). Each Coupon or Discount may have additional terms and conditions specified. Any violation of these terms and conditions will render the Coupon or Discount void. Please note that we are not responsible for lost or stolen Coupons, and Coupons or Discounts are not redeemable for cash. Only one Coupon or Discount can be used per transaction. It is important to be aware that a Coupon or Discount may become automatically void if prohibited by law or if it is attempted to be used for items such as alcohol, tips, taxes, or any other statutory limitations. Furthermore, please acknowledge and agree that we may discontinue providing Coupons or Discounts to you or to users in general at our sole discretion, without prior notice to you.

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Disclaimers of Warranties

The Services are provided for entertainment, educational, and promotional purposes only. BRIDELUXE and its affiliates, directors, officers, stockholders, employees, consultants, partners, agents, representatives, content providers, or service providers (collectively referred to as the "Limited Parties") are not healthcare or telehealth service providers, and the Services are not intended to, and do not constitute counseling, therapy, or health, medical, or legal advice. You agree that your use of the Services is at your own risk. While we facilitate communication between users, we do not monitor such information and communications, nor are we a party to transactions or interactions that may occur between users, whether online or offline. Additionally, we cannot and do not represent or warrant the licensure, qualifications, insurance coverage, or capabilities of any vendor, nor do we make any representations or warranties about the expertise, professional qualifications, or quality of work of any vendor or the suitability, reliability, or accuracy of the products and services they provide. We provide the Services, including any content provided, displayed, or generated through the Services, or any products or services ordered or provided via the Services, on an "as is" and "as available" basis, without any warranty of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. This means that we make no promises that:

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• The Services will be available at any particular time.

• The Services will meet any particular requirements or provide any specific results.

• The information on the Services will be accurate or up to date.

• The Services or the information transmitted to or from them or stored on them will be secure from unauthorized access.

• Information and content that you store in your account or on the Services will remain retrievable and uncorrupted.

• The Services will be uninterrupted or error-free or free of viruses or other harmful components, or that any defects will be corrected.

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Although we strive to ensure the accuracy and timeliness of the information posted on the Services, we reserve the right to change or correct any information (including pricing) at any time. We cannot guarantee the correctness, timeliness, precision, thoroughness, or completeness of any information available on the Services, and we will not be liable for any inaccuracy or omission concerning any information provided on the Services. No advice, results, or information, whether oral or written, obtained by you from us or through the Services shall create any warranty not expressly stated in these Terms. While we make every effort to guarantee the availability, price, and quality of items sold through the Services, unforeseen circumstances may require modifications at any time, and products and services may slightly vary in color and size.

Please be aware that certain jurisdictions, including New Jersey, may have laws that apply to the Services and do not allow certain provisions, such as limitations of liability and exclusions of certain warranties, among others. If such provisions are specifically prohibited by applicable law, they may not apply to you.

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Limited Liability

In no event shall we or any of the Limited Parties be liable to you or anyone else for direct or indirect damages, lost profits, any special, incidental or consequential damages, or damages of any kind whatsoever arising from or directly or indirectly related to the use of or inability to use the Services, use of Coupons, or any decision made or action taken by you in reliance on information contained on the Services, whether in an action for breach of warranty or contract, negligence, or any other tortious action, regardless of the failure of the essential purpose of any remedy.

You are solely responsible for your interactions with other users, and we are not a party to any disputes between you and other users. We reserve the right, but have no obligation, to monitor disputes between you and other users. Any communications, correspondence, verbal or written, warranties, or representations made with regard to products and services offered through the Services by users are not provided by us and are solely between the users. We have no liability for your interactions with other users or for any actions or inactions of users.

You agree to release the Limited Parties from all claims, demands, and damages (actual and consequential) of any kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any disputes between you and any third parties or related to goods, services, or events involving third parties.

In jurisdictions where limitations of liability for gross negligence are not permitted, this limitation of liability shall not apply to any willful, wanton, intentional, reckless misconduct, or gross negligence of the company.

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Indemnity

You agree to indemnify, defend, and hold us and the Limited Parties harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising in any manner, in whole or in part, out of your use of the Services, including but not limited to your advertising, provision of or failure to pay for goods or services promoted on the Services; claims that any of your submitted content includes materials owned by third parties without authorization, was defamatory or harassing, or otherwise violated the rights of any third party; or your breach of these Terms or applicable law, whether by you or by someone accessing the Services via your account. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate with us in defending such claims. These indemnification, defense, and hold harmless obligations will survive these Terms and the termination of your use of the Services.

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Suspension or Termination of Access and Remedies

We have the right to deny access to the Services, suspend or terminate your access to the Services or any features or portions of the Services, and remove and discard any content or materials you have submitted to the Services at any time and for any reason or no reason, without prior notice to you.

Actions that may result in the rejection or removal of your participation can include, but are not limited to, any violation of the Terms, creation, maintenance, and/or management of multiple accounts, non-payment of unpaid fees, improper influence or attempts to improperly influence the feedback of members, unethical conduct determined at our sole discretion, or harassment or inappropriate communications with a member.

In the event that we suspend or terminate your access to and/or use of the Services, you will continue to be bound by the Terms that were in effect as of the date of your suspension or termination. Please note that if we suspend or terminate your account or the Terms, you will not receive any refund or exchange for any unused time on a subscription, any license or subscription fees, any content or data associated with your account, or for any other items, unless otherwise stated in applicable terms.

If you are a vendor, after your relationship with us is terminated for any reason, we may retain and display all reviews associated with you on the Services, as well as basic directory information, including but not limited to business name, mailing address, website address, and telephone number.

Remedies for the use of our Services that violate the Terms include, but are not limited to, immediate termination of your membership, notification of our users about your actions, issuing warnings (including public warnings), temporary suspension of your membership, monetary compensation, and injunctive relief.

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Governing Law; Venue and Jurisdiction

By using the Services, you agree that the laws of the State of New York, without regard to principles of conflict of laws of any state or jurisdiction, will govern the Terms and any dispute of any sort that might arise between you and us or any of our affiliates. For any disputes or claims not subject to arbitration, you agree not to commence or prosecute any action in connection therewith other than in the state and federal courts of New York, and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to, venue and jurisdiction in the state and federal courts of New York.

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Mandatory Arbitration and Class Action Waiver

Please carefully read this section as it affects your legal rights, including your right to file a lawsuit in court.

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Application

You and we agree that these Terms affect interstate commerce, and the U.S. Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. The section entitled "Mandatory Arbitration and Class Action Waiver" is intended to be interpreted broadly and governs all disputes between you and us. Such disputes may include, but are not limited to, claims arising out of or relating to any aspect of the relationship between you and us, whether based on contract, tort, statute, fraud, misrepresentation, or any other legal theory, claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising), and claims that may arise after the termination of these Terms. The only disputes excluded from this provision are the litigation of certain intellectual property and small claims court claims, as explained in the subsection entitled "Exception" below.

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Initial Dispute Resolution

Most disputes can be resolved without resorting to arbitration. If you have any dispute with us, you agree to try to resolve it with us before taking any formal action by contacting us at hello@brideluxeweddings.com. When contacting us, provide a brief written description of the dispute and your contact information. If you have an account with us, include the email address associated with your account. Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement

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Contact Us. If you have any questions or comments regarding these Terms, please contact us at 

hello@brideluxeweddings.com